Our Privacy Policy

Privacy Policy

In Canada, privacy laws protect us. The Personal Information Protection and Electronic Documents (PIPED) Act is Canada’s new private sector privacy law, which came into effect on January 1, 2004.

Good privacy is good business

In an increasingly competitive marketplace, Reydman & Associates Professional Corporation relies on personal information to identify and stay in touch with our clients. We use it to seek out new clients who might be interested in our products. We want to find out what the market is looking for and what it will bear. And we want information about our employees, so that we can administer benefits and ensure a safe and productive workplace.

Obtaining and using that personal information in ways that don’t offend the fundamental human right of privacy is the challenge for modern businesses.

Respecting and protecting privacy is a key element of good client relations — and that makes it a key element of competitive advantage. Our clients want privacy and our employees need it.

It’s not an abstract legal concept. It’s simple consideration, respect and courtesy — the essence of a good relationship with our clients and employees. Showing respect for privacy is part of showing respect for our client, and respecting our client is the cornerstone of a strong client relationship.

The PIPED Act in brief

The PIPED Act sets out ground rules for how private sector organizations can collect, use or disclose personal information in the course of commercial activities. It balances an individual’s right to privacy with the need of organizations to collect, use or disclose personal information for legitimate business purposes.

On January 1, 2004, the PIPED Act was applied right across the board — to all personal information collected, used or disclosed in the course of commercial activities by all private sector organizations, except provinces that have enacted legislation that is deemed to be substantially similar to the federal law. To date, Quebec, Alberta and B.C. are the only provinces with legislation that is substantially similar to the PIPED Act.

The basic outline of the PIPED Act looks like this:

  • If Reydman & Associates Professional Corporation wants to collect, use or disclose personal information about clients, we need their consent, except in a few specific and limited circumstances.
  • We can use or disclose a clients’ personal information only for the purpose for which they gave consent.
  • Even with consent, we have to limit collection, use and disclosure to purposes that a reasonable person would consider appropriate under the circumstances.
  • Individuals have a right to see the personal information that our business holds about them, and to correct any inaccuracies.
  • There’s oversight, through the Privacy Commissioner of Canada, to ensure that the law is respected, and redress if people’s rights are violated.

Reydman & Associates Professional Corporation Responsibilities under the PIPED Act

The PIPED Act reflects the realities of the business world. It’s based on the Canadian Standards Association’s Model Code for the Protection of Personal Information, which is incorporated into the legislation. The Code lists 10 principles of fair information practices that are summarized as Reydman & Associates Professional Corporation’s policies.

1. Identifying purposes. Our organization will: identify the reasons for collecting personal information before or at the time of collection; advise before or when any personal information is collected, identify why it is needed and how it will be used; document why the information is collected; inform the client from whom the information is collected why it is needed; identify any new purpose for the information and obtain the client’s consent before using it.

2. Consent. Reydman & Associates Professional Corporation must inform the individual in a meaningful way of the purposes for the collection, use or disclosure of personal data and obtain the individual’s consent before or at the time of collection, as well as when a new use is identified.

3. Limiting collection. Our organization does not collect personal information indiscriminately. We will not deceive or mislead individuals about the reasons for collecting personal information.

4. Limiting use, disclosure, and retention. Reydman & Associates Professional Corporation must: use or disclose personal information only for the purpose for which it was collected, unless the individual consents, or the use or disclosure is authorized by the Act; keep personal information only as long as necessary to satisfy the purposes; keep personal information used to make a decision about a person for a reasonable time period. We have guidelines and procedures in place for retaining and destroying personal information. This will allow the person to obtain the information after the decision and pursue redress and destroy, erase or render anonymous information that is no longer required for an identified purpose or a legal requirement.

5. Accuracy. Our organization must minimize the possibility of using incorrect information when making a decision about the individual or when disclosing information to third parties.

6. Safeguards. Our policies will: protect personal information against loss or theft; safeguard the information from unauthorized access, disclosure, copying, use or modification; protect personal information regardless of the format in which it is held.

7. Openness. Reydman & Associates Professional Corporation will inform our clients and employees that we have policies and practices for the management of personal information and make these policies and practices understandable and easily available.

8. Individual access. When requested in writing, Reydman & Associates Professional Corporation will: inform individuals, within 30 days, if we have any personal information about them; explain how it is or has been used and provide a list of any organizations to which it has been disclosed; give individuals access to their information; correct or amend any personal information if its accuracy and completeness is challenged and found to be deficient; provide a copy of the information requested, or reasons for not providing access, subject to exception set out in Section 9 of the Act. Reydman & Associates Professional Corporation will note any disagreement on the file and advise third parties where appropriate.

9. Provide recourse. Reydman & Associates Professional Corporation has simple and easily accessible complaint procedures that inform complainants the avenues of recourse. These include Reydman & Associates Professional Corporation complaint procedures, those of industry associations, regulatory bodies and the Privacy Commissioner of Canada. Our organization will investigate all complaints received and take appropriate measures to correct information handling practices and policies. Complaints should be sent to:

Privacy Complaints

Reydman & Associates Professional Corporation, 103-38 Niagara Street
Toronto, ON M5V 3X1

Individuals who feel their privacy rights have been infringed upon can complain to the Privacy Commissioner of Canada. The Commissioner’s role is that of an ombudsman, trying to find solutions to privacy problems, resolving complaints through negotiation and persuasion, and using mediation and conciliation if appropriate.

Your Consent

If you choose to provide personal information to Reydman & Associates Professional Corporation, we assume that you consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy or otherwise at the time of collection, use or disclosure. If you do not consent, please do not provide your personal information or, where applicable, exercise the opt-in or opt-out options offered. If Reydman & Associates Professional Corporation requests additional personal information or intends to use or disclose your personal information differently than described in this Privacy Policy, we will advise you at or before the time of collection, use or disclosure (as the case may be) as to how we will handle that personal information. Reydman & Associates Professional Corporation will not collect, use or disclose personal information other than as described herein, or at the time of collection, use or disclosure (as the case may be), or as otherwise required or permitted by law. There are limited instances where Reydman & Associates Professional Corporation may collect, use or disclose your personal information without your consent as required or permitted by law, for example: (1) to collect a debt owed to us; (2) to meet government tax reporting requirements; and (3) to comply with an order made by a court.

Consent may be express or implied depending on the circumstances. Please note that, in some cases, your choice to refuse or withdraw consent to certain collection, use or disclosure of personal information may impact on our ability to provide you with certain products or services.

What is personal information?

Personal information includes any factual or subjective information, recorded or not, about an identifiable individual. This includes information in any form, such as:

  • Age, name, ID numbers, income, ethnic origin, or blood type;
  • Opinions, evaluations, comments, social status, or disciplinary actions; and
  • Employee files, credit records, loan records, medical records, existence of a dispute between a consumer and a merchant, intentions (for example, to acquire goods or services, or change jobs).

Personal information does not include the name, title, business address or telephone number of an employee of an organization.

What is not covered by the Act?

  • The collection, use or disclosure of personal information by federal government organizations listed under the Privacy Act
  • Provincial or territorial governments and agents of the crown in right of a province
  • An employee’s name, title, business address or telephone number
  • An individual’s collection, use or disclosure of personal information strictly for personal purposes (e.g. personal greeting card list)
  • An organization’s collection, use or disclosure of personal information solely for journalistic, artistic or literary purposes

What our clients think of us

Mina and her team are totally committed to supporting growing enterprises by providing the counsel that they need - not always what they want to hear.  This means they are laser-focused on the big picture and providing the financial reporting and tax advice that is completely built on a foundation of integrity - doing things the right way.  This pays dividends for any enterprise long into the future.

George Horhota - Owner - Accelerator Strategies Inc.

Brant and his team have been our accountant since 2003, I am totally impressed by his timely service, professionalism and his excellent knowledge of Florist and wire services accounting. They always shows interest and care about our business needs. He helped us put our books in order, and we have peace of mind. I strongly recommend any small business to use their services.

Claire Rose Ihasz - Ladybug Florist in the Village

Effective and efficient. I'm a believer of hiring experts to do things you do not have the knowledge for, and they have done a great job running my personal and business accounting.


Sol Orwell - Director of Strategy

Brant, Mina and their team have been taking care of our accounting since 2003. From the beginning on Brant Pour has been an excellent Partner for my small business. Under his leadership their firm has offered nothing but efficient, trustworthy and knowledgeable service. Their advice is always helpful. I would recommend any small business to use their services .

Daniel Stubbe - Stubbe Chocolates & Pastry Ltd.

Mina and her colleagues are knowledgeable and responsive, and quick to go above and beyond.

Sharilyn Hale - Founder and Principal

"I LOVE your service and feel your company has been the bedrock of all our financial management needs."


Zee Jeremic - Managing Director

Mina and the team at Reydman & Associates have been successfully managing the accounting for The Corporate Yogi for more than a year. They are such a critical part of our success and allow me to focus on my core business. I’m truly thankful for all their hard work, advice and wealth of knowledge. They truly understand what it’s like to grow a new business and I would recommend them highly.


Julie Zuzek - The Corporate Yogi Inc.

We have been with Padgett and now Reydman & Associates since 1999, we are very pleased with their prompt and timely services, our questions are always answered, we are current with all our taxes, and we have complete peace of mind.

Steve Lim

It's been about a year or so since Mina's team commenced handling my business accounting and I'm very happy with the service. Mina and the staff are very proficient and on the ball with returns and monthly bookkeeping. I would instantly recommend their services.


It has been an absolute pleasure working with you and your team. My small business has had wonderful growth over the last ten years but only since I started working with you,  do I feel like I have grasp on this side of things. You, your support staff and the systems you have in place have taken a huge amount of work and stress off my shoulders. Thank you.


Meghan Telpner, Founder of The Academy of Culinary Nutrition

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